1. Are all your products brand new?
Yes, except for rare items like certain watches and fashion products.
2. Are all your branded products authentic?
Yes, we buy directly from the brands themselves. Additionally, in case of rare clothing or watches, we buy directly from resellers, like StockX and Chrono24, that guarantee their authenticity.
3. How are deliveries processed?
After verifying your details, we will deliver the items at the address provided. Users normally get their items within 3 days, but it may take up to 15 days.
4. Do you ship to my country?
We ship to all of Europe, the US and many other regions in Asia, Africa and South America. In case a specific product is not available in your county, our Customer Service will contact you and offer a suitable option.
5. What is the status of my delivery?
If available, we will send you the tracking link by email once the order is fulfilled.
6. Do you offer refunds?